In today’s hybrid and multi-cloud world, you need to be more sure than ever that you have a handle on your service-level agreement (SLA) performance. But how do you make sure your cloud providers are giving you what you’re paying for? You have likely read, or maybe skimmed, their SLA. How do you find out if they’re meeting that SLA? You do so by monitoring your SLA metrics.
In this post, you’ll learn about SLAs and the metrics you can use to monitor their performance. This can help you hold your providers and your team accountable. You’ll also see some examples of SLA metrics to help you get an idea of exactly what you can monitor.Continue reading “Service Level Agreement (SLA) Metrics by Example”