CHOOSE THE BEST PLAN FOR YOUR NEEDS

All plans include unlimited requests for performance troubleshooting. No long-term contracts needed.


BASIC


Billed monthly. Minimum 3-month sign-up.


Unlimited application performance troubleshooting requests


Front-end analysis for 1 client to 1 server


1 request at a time


1 application analyzed per request


1 transaction per request


1 user packet trace


Email support


Respond to requests within 3 business days


STANDARD


Billed monthly. Minimum 3-month sign-up.


Unlimited application performance troubleshooting requests


Front-end analysis for 1 client to 1 server


1 request at a time


1 application analyzed per request


2 transactions per request


2 user packet traces


Email support


Respond to requests within 2 business days


PREMIUM


Billed monthly. Minimum 3-month sign-up.


Unlimited application performance troubleshooting requests


Front-end analysis for 1 client to 1 server


1 request at a time


2 applications analyzed per request


5 transactions per request


3 user packet traces


Email support


Respond to requests within 1 business day



All monthly plans include:

  • Unlimited requests for performance troubleshooting
  • Proactive problem mitigation reporting
  • No long-term contracts
  • Cancel or change plans any time
  • 30-day money back guarantee
  • Remote consulting only (no travel costs to you)

Don’t need monthly support or just want to test me out? Check out my per-request support.

PER-REQUEST SUPPORT


One-Time Troubleshooting Request


Perfect for the occasional troubleshooting issue


Front-end analysis for 1 client to 1 server


1 request only


1 application analyzed


1 transaction


1 user packet trace

Respond to request within 5 business days


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